Privacy Policy
Last updated: September 1, 2026
Your privacy is critically important to us. At CAtrack, we follow a few fundamental principles regarding the information we collect, how we use it, and how we protect it.
1. Information We Collect
We only collect information about you if we have a reason to do so—for example, to provide our services, to communicate with you, or to make our services better. The information we collect includes:
- Account Information: We require basic information like your name, email address, and company name to set up your account.
- Integration Data: When you connect your Google Drive or WhatsApp Business API, we store authentication tokens necessary for the service to function.
- Log Data: Like most website operators, we collect information that web browsers, mobile devices, and servers typically make available, such as IP addresses, browser type, and date/time of access.
2. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Process transactions and send related information.
- Send technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and requests and provide customer service.
3. Client Data Privacy
CAtrack acts as a bridge between your WhatsApp API and your Google Drive. We do not store your clients' documents on our servers. All documents remain in your designated Google Drive folders. We only process the metadata required to facilitate the delivery of these documents via WhatsApp.
4. Security
We implement appropriate technical and organizational measures to protect your data. While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction.
5. Third-Party Services
Our service integrates with third-party platforms such as Google Drive and Meta (WhatsApp). Your use of these integrations is also governed by the privacy policies and terms of service of those respective providers.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@catrack.in.